Winter '19 Release Highlights
See What's New from SugarCRM!
The Sugar Cloud Winter '19 release was built to drive collaboration, sales efficiency, business insight and improved process automation with new features like the Comments Log and Product Catalog Quick Picks dashlet as well as enhancements to Reporting and Advanced Workflow.
Uncover key insights at every stage of your sales, marketing and customer service cycles with actionable intelligence. With Hint Insights, you can proactively identify upsell opportunities and potential churn risks more efficiently.
Customer Journey Momentum
To help you drive greater sales and service efficiency, the new Momentum feature in Customer Journeys lets you track your activities with respect to time. This gives sellers, service reps and leaders greater visibility into where customer activities are stalling and how they can be optimized to drive sales opportunities and service cases to a faster close.